Achieve Secure Customer Verification and Risk Insights with Caspar

Securely verify your customer identities and gain vital risk insights. Our precise data verification enhances your KYC evaluations.

KYC name screening

Eliminate Compliance Risks with Accurate KYC Verification

Achieve AUSTRAC-compliant KYC by collecting, validating, and reverifying critical customer information to ensure up-to-date and accurate identity records, including:

  • Full Names.
  • Residential Addresses.
  • Phone Numbers.
  • Email Addresses.
  • Date of Birth.
  • Deceased Flags.
  • And more.
Customer insights

Discover Critical Insights for Compliance and Risk Control

  • Social Media Profiles: Uncover the digital presence across various platforms to verify identity and assess potential risks.
  • Business Affiliations: Gain insights into professional associations and roles, helping verify credibility and identify any undisclosed business ties.
  • Employment History: Compare supplied employment details with historical records to spot discrepancies or anomalies that may raise compliance concerns.
  • Real Estate Details: Access information on property ownership and real estate interests to uncover hidden assets or verify financial standing.
  • Extra Contact Information: Find additional email addresses and phone numbers to broaden your outreach and ensure comprehensive contact information.
  • Legal Records: Review available civil or criminal legal records for thorough background checks and to minimize compliance risks.
  • Demographic Insights: Delve into detailed demographic information for a deeper understanding of customer profiles, enhancing risk assessments and decision-making.

What our customers say about Caspar

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"Caspar has proven to be an amazing asset for our team. In more than 95% of cases, it consistently provides detailed information about our customers or applicants. The depth and accuracy of the data returned by Caspar is truly remarkable, exceeding our expectations all the time."

BNPL Client
Head of Data

"As a debt recovery agency, locating customers is central to our operations. We have experimented with various systems in the past, but none have matched Caspar's capabilities. It stands out for its extensive data volume, unmatched accuracy, and reliability. Caspar has become our primary tool."

Credit Collection Client
GM of Operations

"Traditionally, we relied solely on internal data sources and programs, but subscribing to Caspar has marked a significant advancement for our operations. Initially, we intended to use Caspar exclusively in our KYC and fraud detection teams. However, impressed by its performance and the quality of data, we expanded its application to include our credit risk and collections departments. A great tool."

Major Banking Client
Head of Data Sourcing

"Caspar has been so important on how we approach lending and investment decisions in Australia. It provides us with comprehensive background data that is crucial for customer decision-making. What sets Caspar apart is its access to a broader range of alternative data, which goes beyond standard information sources. This capability has significantly improved our risk management practices."

Finance & Leasing Client
Chief Risk Officer

"Caspar has proven to be an invaluable asset for our operations. It not only allows us to reconnect with clients within seconds but also serves as a comprehensive tool for background screening during our hiring processes. We also use it for customer file enrichment, employment verification, and fraud checks. Highly recommend!"

Insurance Client
Team Leader Operations

"We have used cheaper skiptracing software offered out there, but I guess you pay for what you get. Caspar is so much more advanced than anything else we have used. The other skiptracing systems I have used were so outdated compared to Caspar."

Private Investigator
Managing Director

"We need to be able to disclose the data lineage to our customers if asked. Caspar is the only solution that allows our compliance team to do that. We won't use the others as they don't support us with disclosing their data origins."

Banking Client
Head of Data Governance

Key Features of Caspar

Caspar offers an unrivalled suite of features, tools, and data points tailored for businesses seeking the most comprehensive and accurate information on individuals throughout Australia. Unmatched by any competitor tool, Caspar outperforms competitor platforms in data compliance, system security, data lineage, and precision, establishing itself as the premier choice for thorough and reliable individual data insights.

ip address

Reverse IP Lookup

Identify entities or people behind a specific IP address.

person match

Fraud Signals Check

Detect fraud or data anomalies with Caspar’s extended real-time data sources

commercial search

ABN Look-Up

Swiftly verify and retrieve details of an Australian Business Number, linked to individuals, businesses and trusts.

telemarketing

Phone Number Checks

Validate and verify who is behind a phone number, whether connected or not.

email

Email Verification

Validate and verify who is behind an email address, no matter whether complete or not.

Full Reverse Searching

Full Reverse Searching

Search minimal data points to retrieve a full 360 degree consumer KYC profile.

Spouse & Relative Searching

Spouse & Relative Searching

Discover associations by searching for spouses and relatives of individuals. Easily discoverable with a single click.

deceased check

Death Check

Verify if an individual has been reported as deceased with official authoritative data.

Social Media Details

Social Media Details

Retrieve accurate, unmodelled, social media profiles linked to the actual consumer profile.

informative data

Phone & Email Status

Discover whether a phone or email address is live or disconnected and also if the phone is on the Do Not Call Register.

court check

Criminal & Civil Court Check

Review an individual’s history of court records whether criminal, civil or bankruptcy.

Spatial Mapping Features

Spatial Mapping Features

Visualise and analyse data points on interactive geographical maps.

Real Estate Data

Access detailed sale & rental information on properties and the relevant occupants.

person auto-trace

Auto-Tracing Feature

Pioneers of this technology that associates current and historical data personas and family members.

One-Click Export

One-Click Export

Instantly download and extract a PDF report with a single-click. Alternatively export CSV pages for deeper analysis.

WANT THE FACTS BEFORE MAKING A DECISION? OUR OVERVIEW PROVIDES YOU WITH KEY FEATURES AND PRICING OPTIONS

Get Our Complete Product Overview and Pricing Guide Today

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Frequently Asked Questions

Find quick answers to your questions and understand how our KYC software delivers unparalleled value and security for your business
How does Caspar differ to competitor solutions?

Caspar provides unmatched system and data security, featuring multi-factor authentication and granting clients access to structured and transparent data lineage. Competitor solutions fall short of Caspar’s standards, that include real-time, compliant, and authoritative data sources, along with its trusted ISO-certified processes for data storage. Some competitors can’t demonstrate compliantly, where their data was sourced and place your organisation at risk of privacy complaints.

What questions should I consider when selecting a data vendor?

When evaluating data vendors or data systems, it is crucial to verify their commitment to exceptional data security standards, given the highly private and confidential nature of the data being entrusted to their systems. At a minimum, ensure they can present their ISO certifications, complete data and security attestations, and clearly articulate their data retention policies by providing evidence. Some competitor vendors lack the ability to furnish this essential and basic  information, potentially exposing your organisation to significant data privacy risks and therefore cannot be approved in your ‘Supply Chain.’

How often is the data in Caspar updated?

Caspar’s data is updated in real-time, with the integration of hundreds of thousands of new records every Monday and monthly updates to data-card changes. This ensures the most current and comprehensive information is always available. In contrast, many competitor solutions update their systems only once or twice a year, significantly lagging behind Caspar’s dynamic and timely data refreshment.

Am I able to see how a record was constructed?

Yes, Caspar offers comprehensive data lineage, a feature that is enabled by default for our banking and fintech clients. Should this be a requirement for your organisation, we can readily activate it on your account. Caspar stands alone as the only solution in the market that provides full data lineage, ensuring adherence to privacy standards and ISO compliance, setting it apart from many competitor solutions.

What is the consumer suppression process?

We assure our clients of comprehensive consumer suppression support, complete with a dedicated contact department. When utilising Caspar, you are guaranteed assistance in clarifying to consumers how and where their records were obtained. Our proactive support in this process significantly reduces the likelihood of privacy complaints from disgruntled consumers. A notable number of our recent clients have transitioned from competitor services, which lacked effective suppression processes, that could lead to national Australian Privacy Principle (APP) concerns.

What makes the Caspar social media data different?

Caspar stands at the forefront of social media data accuracy, supplying information exclusively when it is linked to consumer universe data metrics. Uniquely, we offer the only system capable of conducting social media verifications through two distinct methods: first, via contact metrics, and second, through social media URLs. This dual-capability verification process is unmatched by any competitor, positioning Caspar as a leader in the field.

Is Caspar just a skiptracing platform?

Caspar is now extensively utilised in fraud detection and by the banking sector for Know Your Customer (KYC) processes. Originally developed as a skip tracing engine, Caspar has evolved to master this function with ease. Today, it is leveraged by law enforcement, forensic investigations, identity verification, and various other industries, demonstrating its versatility and effectiveness across a broad spectrum of applications.

Is ISO27001 important when choosing a data vendor?

Yes. When handling sensitive data, it is imperative to partner with a data vendor that is ISO compliant. This ensures that your company can demonstrate compliance throughout the supplier chain. Engaging with any competitor system that lacks ISO compliance should be avoided, to mitigate risks and uphold stringent data security and privacy standards.

What is the cost of Caspar?

We offer two levels of license subscriptions, Caspar Basic and Pro, that are cost-effective and suitable for businesses of all sizes. Contact us for our tiered plans.

Is there a limit to the number of searches I can perform in Caspar?

No, there is no limit to the number of searches you can perform in Caspar. You can conduct as many searches as you need.

How soon can I get access to Caspar?

Our team will set you up with access usually the same day or the next.

Is Caspar compliant with data privacy laws?

Caspar adheres to Australian data privacy laws, including the Privacy Act 1988 (Cth) and the National Australian Privacy Principles (APP) regulations. Our data collection practices are in strict accordance with our ISO 27001 controls, ensuring the highest standards of data security and privacy compliance.

Do we get support and training with Caspar?

Yes, we provide friendly staff and free training sessions to assist you.

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