ID Pass:
Secure Customer
Identity Verification System.
Simplify KYC and AML compliance with our seamless, configurable identity verification solution. Our platform integrates facial biometric authentication and ID document verification, generating a secure URL that enables your clients to self-verify effortlessly on their phone or computer. Ensure compliance, enhance security, and streamline onboarding with a trusted verification process.
Why ID Pass?
ID Pass provides a fast, reliable, and user-friendly solution for verifying customer identities with minimal friction. By shifting the security of identity verification back to the individual, ID Pass allows your customer to complete the process themselves through a simple, step-by-step guided experience. Tailored to your organisation’s specific identity requirements, it allows you to configure the verification steps your customers need to undertake. With a secure URL sent directly to their phone or computer, users can quickly and easily authenticate their identity, ensuring compliance while enhancing convenience and data security.
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Key Inclusions
Identity Document Verification (DVS)
ID Pass simplifies document verification by ensuring compliance through real-time validation with the Australian Document Verification Service (DVS). It is designed to handle multiple document types, allowing businesses to configure the verification process based on their ID specific requirements.
URL Based Self-Verification
Security and compliance are at the core of ID Pass, with end-to-end encryption safeguarding all transmitted and stored data. Zero-knowledge encryption ensures no access once an encryption key is deleted and businesses can customise retention policies, webhook notifications, and link validity for regulatory compliance.
Biometric Face Verification
Biometric verification enhances security by using AI-driven face matching to compare a user’s selfie with their official ID. The liveness detection feature ensures that a real person is completing the verification, reducing the risk of fraud and identity theft.
How does ID Pass work?
With ID Pass, identity verification is completed in four simple steps ensuring security, compliance, and a seamless customer onboarding experience.
Generate a Secure Link
The verification process begins with a secure ID Pass link, created through a simple API call. This unique link is then sent to the user via email or SMS, providing them with a seamless way to begin identity verification.
User Completes Verification
Upon accessing the secure link, the user follows a guided process to upload their ID documents and complete biometric verification. The system ensures accuracy through real-time document validation and AI-driven face matching with liveness detection.
Real-Time Updates & Tracking
Throughout the verification process, real-time webhook notifications provide businesses with status updates. These updates include whether the verification is in progress, completed, failed, or expired—ensuring seamless tracking and integration.
Retrieve and Process Results
Once verification is complete, businesses can securely access detailed verification logs via API. If needed, sensitive information can be decrypted locally using a unique cipher key, ensuring both security and compliance with data protection standards.
PRODUCT PURPOSE
ID Pass is a leading product solution that specialises in
As an approved Gateway Service Provider for DVS, we can validate Australian identity documents in seconds. Check biographic details on I.D’s and ensure they match with the official government source record.
Advanced facial matching, liveness detection, and OCR scanning for fraud prevention.
Leverage trusted Australian data sources to verify personal identity details securely.
Common Questions about ID Pass
How does the self-verification process work with ID Pass?
ID Pass sends a secure URL directly to the customer’s phone or computer. The customer follows simple, step-by-step instructions to complete their identity verification, including biometric face matching and document validation. Once the steps are completed, the system provides a confirmation of the result. Customers can use either their smartphone or computer to complete the identity verification process. The experience is fully optimised for mobile devices, ensuring smooth and secure verification on any platform.
How long does an ID Pass verification take?
Most verifications are completed within seconds to a few minutes, depending on what you configure your customers to verify. Whether it is multiple ID documents or includes liveness and biometrics, the process in super fast and friendly.
Can I customise the verification process for my customers?
Yes! ID Pass allows you to tailor the self-verification process to meet your organisation’s specific requirements. You can configure which steps your customers need to complete, including document types and biometric checks, ensuring it aligns with your compliance needs.
How does ID Pass ensure compliance with regulatory requirements?
ID Pass ensures compliance by providing secure, real-time document authentication and biometric checks, which align with the latest Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. The entire process is designed to meet the highest security and regulatory standards, particularly organisations regulated by AUSTRAC.
What happens if verification fails?
Users can retry the process or contact support. If the maximum number of attempts is exceeded, a new ID Pass URL can be generated for the customer.
Can ID Pass be integrated into my system?
Yes, ID Pass is built for seamless integration with configurable API settings and webhooks for real-time updates.
How does ID Pass prevent deepfake or synthetic identity fraud?
ID Pass employs AI-driven biometric verification with liveness detection to prevent deepfake and synthetic identity fraud. By analysing facial features and motion patterns in real time, it can detect inconsistencies that indicate the use of manipulated images, videos, or AI-generated faces. Additionally, document validation through the Australian Document Verification Service (DVS) ensures that identity documents are legitimate and have not been digitally altered and are biographically valid.
What happens if someone attempts to verify using a stolen identity?
If someone attempts verification using a stolen identity, ID Pass applies multiple security layers to prevent fraudulent access. The system matches the user’s biometric data against the submitted document, ensuring they are the rightful owner. If the biometric match fails or the document is flagged as fraudulent, the verification attempt is denied and logged. Businesses can configure webhook notifications to receive real-time alerts on failed verifications and take immediate action.
How does liveness detection work, and can it detect spoofing attempts?
Liveness detection in ID Pass works by requiring users to take a selfie video rather than a static image. The system analyses micro-movements, depth perception, and light reflection on the user’s face to confirm that they are physically present. This prevents spoofing attempts using photos, videos, or masks. Advanced AI algorithms further analyse facial behaviour to detect digital injection attacks, making it highly effective against fraudulent identity submissions.
OUR CLIENTS
Who we work with
To discover our specific client partnerships, request our product summaries. Details on who we collaborate with are included therein.
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